Customer Care

Everything you need to know about shopping with Simple Life Seattle.

Terms & Conditions

By accessing and using the Simple Life Seattle website, you agree to the following terms and conditions.

All products are subject to availability. We reserve the right to modify product prices, descriptions, promotions, or availability at any time without prior notice.

We reserve the right to refuse or cancel any order due to product availability, pricing errors, suspected fraudulent activity, or other circumstances that require order review.

Product images are provided for illustration purposes. While we make every effort to display colors and details accurately, actual product colors may vary slightly depending on your device or screen settings.

All content on this website, including images, text, graphics, logos, and designs, is the property of Simple Life Seattle and may not be copied, reproduced, or used without permission.


Return Policy

Simple Life accepts returns according to the guidelines below. We do not offer exchanges for online purchases.

Eligible returns must be requested within 7 business days of receiving your order. Customers must contact us before sending any merchandise back to receive return authorization.

Items must be returned in their original condition, unworn, unused, with original tags attached and original packaging included.

Sale items, and final sale purchases are not eligible for return.

Approved returns will be issued as an online store credit/e-gift card. Customers are responsible for return shipping costs.

Please allow time for returned merchandise to be received and inspected before store credit is issued.


Shipping Policy

Simple Life offers shipping options through Shopify’s integrated shipping services.

Orders are processed within 3–5 business days. Processing times may vary during holidays, promotions, or high-volume periods.

Once an order has shipped, customers will receive tracking information by email.

Shipping delivery times may vary depending on the destination, carrier delays, weather conditions, or other circumstances outside of our control.


Privacy Policy

Simple Life respects your privacy and is committed to protecting your personal information.

We collect information necessary to process orders and provide a better shopping experience, including your name, email address, billing information, shipping address, and order details.

We may share your information with trusted service providers that help us operate our business, such as Shopify, payment processing providers, shipping carriers, and email marketing services. These providers only receive the information necessary to perform their services on our behalf.

We do not sell or trade your personal information with third parties.

If you subscribe to receive emails from Simple Life Seattle, you may receive updates about new arrivals, promotions, and store news. You may unsubscribe at any time by following the instructions in our emails.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.